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Cancellation <br class="is-sp">Policy

Cancellation
Policy

Cancellation Policy

From reservation payment until 31 days before the wedding date:

The reservation fee of 100,000 yen will be kept as a cancellation fee. No refunds will be issued.

From 30 to 8 days before the wedding date:

The cancellation fee will be 70% of the final estimated amount plus any actual costs for items already arranged. The total cancellation fee minus the 100,000 yen reservation fee must be paid within 7 days of the cancellation request.

From 7 days before to the day of the wedding:

The full amount of the final estimate will be charged as a cancellation fee. The total final estimated amount minus the 100,000 yen reservation fee must be paid within 7 days of the cancellation request.

For Date or Venue Changes

From 60 to 21 days before the wedding:

You will be charged 50% of the basic plan fee, plus a 3,300 yen administrative fee, and any actual costs for items already arranged.

From 20 days before to the day of the wedding:

You will be charged the full amount of the basic plan fee, plus a 3,300 yen administrative fee, and any actual costs for items already arranged.

Important Notes:

  • An administrative fee of 3,300 yen will be charged for any wedding date changes.
  • "Actual costs" refer to expenses incurred due to special arrangements at the time of cancellation.
  • For any refunds due to cancellation, bank transfer fees will be borne by the customer.