Cancellation
Policy
Cancellation Policy
From reservation payment until 31 days before the wedding date:
The reservation fee of 100,000 yen will be kept as a cancellation fee. No refunds will be issued.
From 30 to 8 days before the wedding date:
The cancellation fee will be 70% of the final estimated amount plus any actual costs for items already arranged. The total cancellation fee minus the 100,000 yen reservation fee must be paid within 7 days of the cancellation request.
From 7 days before to the day of the wedding:
The full amount of the final estimate will be charged as a cancellation fee. The total final estimated amount minus the 100,000 yen reservation fee must be paid within 7 days of the cancellation request.
For Date or Venue Changes
From 60 to 21 days before the wedding:
You will be charged 50% of the basic plan fee, plus a 3,300 yen administrative fee, and any actual costs for items already arranged.
From 20 days before to the day of the wedding:
You will be charged the full amount of the basic plan fee, plus a 3,300 yen administrative fee, and any actual costs for items already arranged.
Important Notes:
- An administrative fee of 3,300 yen will be charged for any wedding date changes.
- "Actual costs" refer to expenses incurred due to special arrangements at the time of cancellation.
- For any refunds due to cancellation, bank transfer fees will be borne by the customer.